Privacy Policy

Effective Date: 23 May 2025

At LIVANTE LTD (hereinafter referred to as “digitplaystore.com,” “we,” “us,” or “our”), we are firmly committed to upholding the highest standards of privacy and data protection. This Privacy Policy describes how we collect, use, store, transfer, and disclose your personal data. It also outlines your rights concerning your personal data and provides information about our use of cookies on our website.

1. Definitions

For clarity, the following terms are used in this policy:

• “Personal data” or “personal information” means any information that identifies or could reasonably be used to identify an individual, including but not limited to: name, address, photo, phone number, email, birth date, company, job title, department, spoken languages, and any associated data.
• “Site” refers to the domain https://digitplaystore.com/ and any affiliated subdomains or future domains owned by us.
• “User,” “you,” “your” denotes any individual or entity visiting or using the Site, whether as a guest or registered Account holder.
• “Account” refers to a user profile created on the Site.

LIVANTE LTD is the data controller under applicable data protection legislation. You may contact us at [email protected], using the subject line “Personal Data.”

2. GDPR Compliance

UK residents are entitled to the protections and rights afforded under the UK General Data Protection Regulation (UK GDPR) and the UK Data Protection Act 2018.

3. Data We Collect

a) Non-Personal Information

We collect standard data such as browser type, language preferences, referring URL, and timestamp of visit. This information helps improve our services and does not personally identify users.

b) Personal Information

We may collect personal data including:

• Full name
• Email address
• Demographics, preferences, and survey responses
• IP addresses and cookie identifiers

See Section 10 for details on cookies.

4. Methods of Collection

We collect data through:

• Direct communication (email, phone, in person)
• Interaction with the Site or our mobile apps
• Transactions and Account creation
• Affiliate program participation
• Use of cookies and tracking technologies
• Contact forms and newsletter sign-ups

Submission of another person’s data requires prior consent and disclosure of this policy to them. By submitting such data, you confirm that proper consents have been obtained.

5. Consent

By using the Site or clicking “Accept,” you consent to the terms of this Privacy Policy and authorize the collection and use of your personal information as outlined herein. If you are acting on behalf of a third party, you confirm you have legal authority to bind that party to these terms.

This Privacy Policy should be read in conjunction with our Terms & Conditions.

6. Purpose of Processing Personal Data

We process your personal data for the following purposes:

• To fulfill contracts and provide agreed services
• To administer user Accounts
• To send service and promotional communications
• To notify you of updates and service changes
• For training and quality assurance
• To personalize and improve the Site
• To verify identity and perform security checks
• For analytical and research purposes
• For marketing, including social media advertising
• For internal record-keeping and other lawful uses

7. Disclosure of Personal Data

We may disclose your data to:

• Employees and partners who assist in service provision
• IT, hosting, payment, and other technical providers
• Commercial affiliates and group companies
• Buyers or sellers during business transfers
• Regulatory or legal authorities, when required
• Any third party with your explicit consent

8. Access and Correction Rights

You may request access to the personal data we hold, as well as correction or deletion of inaccurate or outdated information. Requests will be handled promptly unless doing so:

• Poses a risk to another individual
• Causes serious harm to you or others
• Discloses data of another without consent
• Conflicts with national interests

We will notify any third party who received your data in the past year of such corrections unless unnecessary or exempted by law.

9. Accuracy and Retention

You are responsible for ensuring your personal data is accurate and up to date. We take reasonable steps to maintain data accuracy and will cease storing or anonymize data once it is no longer needed, unless retention is legally required.

10. Data Security and Storage

We use physical, electronic, and administrative measures to secure your data against unauthorized access and misuse. Data is stored both digitally and on paper for as long as needed to fulfill its purpose. While we strive to protect your data, you acknowledge the inherent risks of online data transmission.

11. Cookies

We use cookies to enhance user experience. Below are the types of cookies we may store:

Cookie Name	Description
CART	Links with your shopping cart
CATEGORY_INFO	Saves category display info
COMPARE	Stores items for product comparison
CURRENCY	Saves preferred currency
CUSTOMER	Encrypted customer ID
CUSTOMER_AUTH	Indicates login status
CUSTOMER_INFO	Encrypted customer group
CUSTOMER_SEGMENT_IDS	Customer segment ID
EXTERNAL_NO_CACHE	Indicates caching status
FRONTEND	Session ID
GUEST-VIEW	Enables guest order editing
LAST_CATEGORY	Last visited category
LAST_PRODUCT	Last viewed product
NEWMESSAGE	New message indicator
NO_CACHE	Cache permission indicator
PERSISTENT_SHOPPING_CART	Tracks cart/viewing history
POLL, POLLN	Poll responses
RECENTLYCOMPARED	Recently compared items
STF	Products shared via email
STORE	Store view/language
USER_ALLOWED_SAVE_COOKIE	Cookie permission indicator
VIEWED_PRODUCT_IDS	Recently viewed products
WISHLIST, WISHLIST_CNT	Wishlist contents

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting. Continued use of the Site following updates constitutes your acceptance of the revised policy. We encourage regular review of this policy.

For any privacy-related concerns, contact us at:
[email protected]